Montreal Aparthotel– is a website that proposes furnished apartments for rent in Montreal, Canada. We take care of how your personal information is treated and respect your privacy.
This Privacy Policy is a formal statement of our principles and rules governing the protection of our prospects, clients, future clients,' and other individuals (referred to hereunder as “Clients”) personal information. In our Privacy Policy, we say what way we collect, use, store, and maintain the confidentiality of your personal information in line with Loi 25 (Québec) and PIPEDA (Canada) when you use our services or visit our website https://montreal-aparthotel.com/.
If you use our site, you agree to our Privacy Policy. If you disagree, please do not use our services.
1. Information We Collect
We collect personal and non-personal information when you visit our Website or use our services.
Personal Information
We may collect:
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Name and surname
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Email address
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Phone number
We may collect if we are the owners of the apartment:
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Home address
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Payment details (for bookings)
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Identification document (passport, driver’s license)
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IP address and geolocation (if booking from outside Canada)
Non-Personal Information
We may collect:
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Browser type and device information
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Website usage details (pages visited, time spent)
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Cookies and tracking data
2. How We Collect Information
We collect information in these ways:
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When you make a booking or contact us
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When you subscribe to our newsletter
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When you browse our Website (cookies and analytics tools)
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When you use third-party payment services
3. How We Use Your Information
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We use your information to:
Process and manage bookings
Contact you about your reservation
Improve our Website and services
Send marketing emails (you can opt out anytime)
Ensure security and prevent fraud
Comply with Loi 25 (Québec) and PIPEDA (Canada)
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your personal data with:
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Payment providers (e.g., Stripe, PayPal) to process payments
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Law enforcement agencies, if required by law
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IT and website service providers for website maintenance and security
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Marketing partners (only if you have given consent)
Your data may be stored on servers outside Canada. If so, we ensure that third parties comply with privacy laws.
5. Data Storage & Retention
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Your personal details are stored on secure Canadian or foreign servers.
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We use firewalls and encryption to protect your data.
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We store your data only as long as necessary for our services and legal requirements.
Data Retention Periods:
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Booking and payment records: 7 years (for tax compliance)
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Marketing subscriptions: until you unsubscribe
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User inquiries: 12 months
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Identification documents: until the end of your stay
If you wish to delete your data, please contact us.
6. Automated Decision-Making
We may use automated systems to:
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Verify your identity
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Assess booking risks
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Detect fraudulent transactions
You have the right to challenge automated decisions and request human review.
7. Data Breach Notification
If we detect a data breach that poses a serious risk, we will:
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Notify affected users
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Inform the Commission d’accès à l’information du Québec
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Take steps to prevent future incidents
8. Cookies & Tracking
We use cookies to improve your experience on our Website. Cookies help us:
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Remember your preferences
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Improve our Website performance
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Show relevant advertisements
You can disable cookies in your browser settings, but some features may not work properly.
9. Your Rights Under Quebec and Canadian Law
As a user, you have the right to:
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Access your personal data
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Correct incorrect information
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Delete your data (unless required for legal reasons)
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Withdraw consent for marketing emails
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Request details on data transfers outside Canada
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Challenge automated decisions affecting you
To request any of the above, email us at t4388388833@gmail.com
10. Third-Party Links
Our Website is linked to third-party sites. We do not manage their privacy practices. Be careful to check their privacy policies when you submit your information.
11. Changes to This Policy
We may revise this Privacy Policy periodically. Any such changes to our Privacy Policy will be posted here with a new "Effective Date."
12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: t4388388833@gmail.com
Phone: +1438-838-8833
